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Expanded interpreting and translation services

We have expanded free translation and interpreting services to help engage with more families.

Expanded interpreting and translation services

The department has expanded interpreting and translation supports for early childhood services in 2024, to strengthen engagement with culturally and linguistically diverse (CALD) families.

As a result, more providers now have access to a range of free services, including qualified and accredited telephone, video and onsite interpreters through LanguageLoop, one of Australia’s leading language service providers.

Free written document translations

For the first time, free translation services for written documents will be available in 2024 for all department-funded kindergarten services through LanguageLoop.

Translation categories include:

  • newsletter article – 500 word maximum
  • notice – 750 word maximum
  • information on program – 750 word maximum
  • assessments of learning and development – 750 word maximum
  • individual child goals/learning and development goals – 500 word maximum.

For information on how to request a translation, please refer to Use an interpreter in early childhood education services.

Free verbal interpreting services

Free verbal interpreting services currently available to funded kindergarten services have been expanded in 2024 to include:

  • local councils receiving department funding to deliver a Central Registration and Enrolment Scheme (CRES) and/or a program to support kindergarten and Pre-Prep access and participation (including the CALD Outreach Initiative)
  • Access to Early Learning (AEL) providers
  • Safe Haven providers.

To book an interpreter, please refer to Use an interpreter in early childhood education services.

Find out more

During Term 2, 2024, LanguageLoop will be offering free online webinars about accessing interpreters for funded kindergarten services. To register, please follow the links below:

For more information, refer to:

For further enquiries, contact the Early Years Management and Partnerships unit by email: early.years.cald.programs@education.vic.gov.au

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