If you would like a platform enhancement to be added onto Single Digital Presence or want to suggest an update to an existing feature, please follow the steps below before submitting a request.
- Review the to see if there are components that already suit your needs.
- Review the , there are new components and long-term improvements which are outlined for development in our product roadmap. Check to see if your need is going to be address in upcoming roadmap initiatives.
- If your customer need is not being met by a current component and is not addressed in the product roadmap you can fill out a platform enhancement form. Requests must include research or customer feedback to support the need for the enhancement as well as detailed information on the current problem. Please note that due to the high volume of requests not all submissions can be approved for development.
What happens next
Your request will be reviewed against existing priorities and overall customer value. The SDP team take a build once, build for all approach so they will also consider demand and user needs across the entire SDP platform. Once your request has been reviewed a member of the SDP team will update the ticket in Jira with further information.
Reviewed 24 June 2021